FRQUENTLY ASKED PLUMBING QUESTIONS

The drainage surgeon specialises in clearing and maintaining sewer and stormwater drainage pipes. We use the latest technology which includes a high pressure Jetter with 

 the latest and best water nozzels  to clear:

• Tree roots
• Dirt and fat build up.

We also use the more traditional electric eel if it is more suited to the problem.

This is done using the latest technology in pipe cleaning methods.Our jet rod machine uses high pressure water (5500kpa) to cut through tree roots quickly. This machine can also remove dirt/grit and fat build up that is often found especially on kitchen lines.  We have invested in the best and most effective Jetter nozzles in the industry to ensure you get a superior drain clean. We also use the traditional electric eel in some situations, both are effective methods of drain clearing and each have their advantages it will depend on your individual situation as to which of the two we will use or in some cases we may use both!

THE DRAINAGE SURGEON has invested heavily in the latest drain CCTV which has many problem detecting features:

• A HD display that can take video and still pictures of the drain.
• . Built-in grade or fall reader so we can determine in the pipework has the correct fall and there are no “flat spots” .
•  Our Camera has a sonde which emits a signal allowing above ground location of problems in some cases
• Upon request we can produce a video and stills of your drain for your future reference. 

Generally, a “dig up” is required to properly fix broken drainage. We have two machines a 1.2t that can fit into a space as small as 710mm and a larger 1.7t machine for deeper sections. We also have a large tipper trailer so we can take away all the mess at the end of the job! 

THE DRAINAGE SURGEON also offers:

•  Relining of the damaged section (an epoxy liner inserted) once the pipe is located, repaired and cleaned.
• We also offer a relining service where the broken pipe work is located, cleaned and then an epoxy liner inserted into the damaged section. 

This method requires no digging and is ideal for hard to access areas where a dig up is not practical. We will always discuss with you all the options and work with you to achieve a cost-effective long-lasting solution.

As all jobs are different, we can assess costings once we have done a complete inspection using our drain camera and locating equipment. We can then give you an accurate price guide. It may also depend on as to what extend you want to go with the repair, perhaps you only want to replace a section that is particularly troublesome or maybe you want to have all new pipework. These are options we can discuss with you on-site and use our experience to ensure you get the best outcome. This will depend on what the problem i and the best way to fix it. The final cost will also depend on whether you want/need a comprehensive repair or a temporary repair. THE DRAINAGE SURGEON will always discuss options to give you the best, most cost effective solution. 

We understand that financial restraints will not always enable a dig up or re lining service to permanently fix a drain that has tree root problems. In this case we can maintain your drain with scheduled drain cleans. The frequency will be dependent on each particular drain, however generally we find every 12-18 months will suffice. This gives the home-owner peace of mind as we will send you a reminder when your drain is due for a service, we also offer a 10% discount for repeat customers!

Yes, provided the vendor is happy to have us on-site, we can do a full CCTV inspection that includes video and still pics. We can pin point any problems to give you peace of mind. 

Yes, our locating equipment can locate power, water services, gas services and communication services. If the service still has the trace wire intact, then we can locate it. The service is particularly useful if you are going to do any excavation work around your property.